Terms & Conditions
IGNITR Labs
This website is operated by IGNITR Labs. Throughout the site, the terms “we,” “us,” “our,” and “Company” refer to DOUBLEAecom, LLC, doing business as IGNITR Labs. IGNITR Labs offers this website, including all information, tools, and services available from this site, to you conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms & Conditions (“Terms”), including those additional terms, conditions, and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including without limitation browsers, customers, merchants, vendors, and contributors of content.
Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services.
Any new features or tools added to the current store shall also be subject to these Terms. We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes to our website. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store may be hosted by a third-party e-commerce platform that enables us to sell our products and services to you.
By agreeing to these Terms, you represent that you are at least the age of majority in your state or country of residence, or that you are the age of majority and have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction in the use of the Service. You must not transmit any worms, viruses, or any code of a destructive nature. A breach or violation of any of these Terms may result in an immediate termination of your Services.
We reserve the right to refuse service to anyone for any reason at any time.
Your content, excluding payment information, may be transferred unencrypted and involve transmissions over various networks and changes to conform and adapt to technical requirements of connecting networks or devices. Payment information is always encrypted during transfer.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.
ARTICLE 1 – DEFINITIONS
Withdrawal Period: the period during which a consumer may exercise the right of withdrawal.
Consumer: any natural person acting for purposes outside their trade, business, or profession.
Day: calendar day.
Ongoing Contract: a contract for products or services supplied over a period of time.
Durable Medium: any instrument that enables information to be stored for future reference.
Right of Withdrawal: the consumer’s right to withdraw from a distance contract within the withdrawal period.
Company: DOUBLEAecom, LLC, trading as IGNITR Labs.
Distance Contract: an agreement concluded exclusively by means of distance communication.
ARTICLE 2 – COMPANY IDENTITY
Brand Name: IGNITR Labs
Company Name: DOUBLEAecom, LLC
E-mail: ignitrlab@gmail.com
Business Address: 131 Continental Dr, Suite 305, Newark, DE 19713, United States
EIN: 61-2326487
ARTICLE 3 – SCOPE
These Terms apply to every offer made by IGNITR Labs and to every distance contract concluded between the Company and the consumer.
Before the contract is concluded, the text of these Terms will be made available to the consumer. If this is not reasonably possible, we will indicate before the contract is concluded how the Terms can be reviewed and that they will be sent free of charge upon request.
If additional product- or service-specific conditions apply, those conditions shall also apply. In the event of a conflict, the provision most favorable to the consumer shall apply, to the extent required by law.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
ARTICLE 4 – THE OFFER
All offers are non-binding and subject to availability. We reserve the right to modify or withdraw offers at any time.
Product descriptions, images, ingredient information, and specifications are provided as accurately as possible. However, slight variations may occur, including packaging updates, label changes, or minor visual differences.
Our products are food supplements and are not intended to diagnose, treat, cure, or prevent any disease. Product information provided on this website is for general informational purposes only and does not constitute medical advice.
Prices displayed on the website may not include import duties, customs charges, local taxes, or customs clearance fees that may apply in the destination country. Such charges, if applicable, are the responsibility of the customer unless expressly stated otherwise.
ARTICLE 5 – THE CONTRACT
The contract is concluded when the consumer accepts the offer and fulfills the corresponding conditions.
If the consumer has accepted the offer electronically, we will confirm receipt of the acceptance electronically without undue delay.
We reserve the right to refuse an order, cancel an order, or attach additional conditions to an order where there are reasonable grounds to do so, including suspected fraud, payment issues, incorrect pricing, or product unavailability.
ARTICLE 6 – RIGHT OF WITHDRAWAL
If you are a consumer and mandatory law gives you a right of withdrawal, you may withdraw from the purchase contract within 14 days after receiving the product, without giving any reason, unless an exception applies. EU consumer rules generally provide this 14-day withdrawal period for distance purchases.
To exercise your right of withdrawal, you must notify us by e-mail at ignitrlab@gmail.com before returning the goods.
Returned products must be unused, unopened where applicable, and returned in their original condition and packaging to the extent reasonably possible.
ARTICLE 7 – COSTS IN CASE OF WITHDRAWAL
Unless otherwise required by applicable law, the direct costs of returning the goods shall be borne by the consumer.
If the withdrawal is valid, refunds will be made within 14 days after we receive the returned goods or proof that the goods have been returned, whichever occurs first.
Refunds will be issued using the same payment method used for the original transaction, unless otherwise agreed.
ARTICLE 8 – EXCLUSIONS FROM THE RIGHT OF WITHDRAWAL
The right of withdrawal may be excluded to the extent permitted by applicable law, including for:
- personalized or custom-made products
- sealed products that are not suitable for return for health protection or hygiene reasons once unsealed after delivery
- products that are liable to deteriorate or expire rapidly
- digital content supplied electronically once performance has begun with prior consent
These exclusions reflect standard EU consumer-law exceptions for returns.
ARTICLE 9 – PRICES
All prices shown on the website are subject to typographical errors and obvious mistakes.
We reserve the right to change prices at any time. Price changes will not affect orders already accepted, except where required by law or in the case of manifest errors.
ARTICLE 10 – PRODUCT CONFORMITY AND WARRANTY
We aim to ensure that products conform to the agreement, the specifications stated in the offer, and reasonable standards of usability and quality.
Any warranty does not cover damage or defects caused by misuse, improper storage, improper handling, unauthorized alterations, or failure to follow product instructions.
Nothing in these Terms limits any mandatory statutory rights the consumer may have under applicable law.
ARTICLE 11 – DELIVERY AND PERFORMANCE
Orders are processed with due care and delivered to the address provided by the customer.
Unless otherwise agreed, delivery will be made within 30 days of order confirmation.
Delivery times are estimates only and are not guaranteed unless expressly stated otherwise.
Risk of loss or damage to products passes to the consumer upon delivery, unless otherwise provided by applicable law.
ARTICLE 12 – ONGOING CONTRACTS
Consumers may terminate ongoing contracts concluded for an indefinite period at any time, subject to any agreed notice period not exceeding one month, unless mandatory law provides otherwise.
Fixed-term contracts end automatically at the end of their term unless renewed in accordance with the agreed conditions.
ARTICLE 13 – PAYMENT
Payment must be made using one of the payment methods offered at checkout and within the timeframe specified during the order process.
The customer is obligated to provide accurate billing and payment information. Any inaccuracies must be reported to us immediately.
If payment is not received or is reversed, we reserve the right to suspend or cancel the order.
ARTICLE 14 – COMPLAINTS PROCEDURE
Complaints regarding products or services should be submitted by e-mail to ignitrlab@gmail.com within a reasonable time after the issue is discovered.
We aim to respond to complaints within 14 days of receipt. If a complaint requires more time, we will provide an acknowledgment and an estimated response timeframe.
ARTICLE 15 – GOVERNING LAW AND DISPUTES
These Terms shall be governed by the laws of the State of Delaware, United States, unless mandatory consumer protection law in the consumer’s country of residence provides otherwise.
Any disputes shall be submitted to the competent courts as determined by applicable law.
ARTICLE 16 – PERSONAL DATA
The collection and processing of personal data are governed by our Privacy Policy.
ARTICLE 17 – ERRORS AND OMISSIONS
We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice, including after an order has been submitted.
ARTICLE 18 – CHANGES TO THESE TERMS
The most current version of these Terms will always be available on this page.
We reserve the right to update, modify, or replace these Terms at any time. Continued use of the website following any changes constitutes acceptance of those changes.
ARTICLE 19 – CONTACT INFORMATION
Questions about these Terms should be sent to:
IGNITR Labs
DOUBLEAecom, LLC
131 Continental Dr, Suite 305
Newark, DE 19713
United States
E-mail: ignitrlab@gmail.com